A: Unfortunately, we are not able to cancel an order once it has been placed

A: Please be careful when entering your shipping address, Opuliss Beauty will not be
responsible for orders sent to the incorrect delivery address provided by the customer

A: Sending order confirmations can sometimes take up to 24 hours due to high demand. If
you have not received your order confirmation email after 24 hours, please contact us..

A: Please log into your account to check the status of your order. If you do not have an
account, please refer to the link provided by the shipping carrier.

A: Once your order has been fulfilled, you will receive an email with your tracking
information. You can track the progress of your order directly on the shipping carriers page
using the tracking number supplied.

A: If your package stops moving at any point, do not fret! It is still on its way to you and is
likely just clearing customs. Occasionally, there may be delays due to carrier delays or
weather events. If this happens, your tracking page will be updated with the latest shipping
status.

A: If your package stops moving at any point, do not fret! It is still on its way to you and is
likely just clearing customs. Occasionally, there may be delays due to carrier delays or
weather events. If this happens, your tracking page will be updated with the latest shipping
status.