FAQ

Discover the answers to your frequently asked questions about our products and services.

Orders

Once an order has been processed, it cannot be cancelled.

Once an order has been processed, the address cannot be changed.


Order confirmations can take up to 2 hours. Please check your spam folder.

You should receive a shipping confirmation email with tracking information once your order ships.

You will receive a shipping confirmation email with tracking information once your order ships

Once the package leaves our facility, it is with the shipping carrier. Please contact them directly.

For the safety of our customers, Opuliss Beauty does not accept returns on cosmetics or skincare products. Due to the personal nature of these items, we follow strict hygiene standards to ensure every product is fresh, clean, and uncompromised.

We do not offer refunds for refused or unclaimed packages.

Please contact the shipping carrier within 48 hours of receiving your package.


Please contact Opuliss within 48 hours of receiving your package.


We are pleased to offer free standard shipping on all U.S. orders of $100 or more. For orders under $100, a flat rate of $8.95 applies for standard shipping within the United States.

Standard shipping within North America typically takes 3–5 business days. If you require faster delivery, express shipping is available and generally arrives within 2–3 business days. Express shipping rates are determined at checkout based on your location and the weight of your order.


Payments


We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

Accounts

No, you do not have to set up an account to place an order. You can check out as a guest.

To reset your password, click on the forgot password link. You will then be prompted to enter the e-mail address you used to create your account. Once you submit, you will receive an e-mail notification with a link to reset your password. Once you’ve done this, you can log in with your new password.

You can easily subscribe to emails by visiting opulissbeauty.com and using the sign-up form located in the footer at the bottom of the page. If you want to cancel/unsubscribe, you can click unsubscribe by locating the "Unsubscribe" link within your email.

Products

You can purchase Opuliss products on our website, www.OpulissBeauty.com or Opuliss.com.

Restock frequency varies. Sign up for email alerts to be notified.

Yes, we offer discounts and promotions from time to time. Sign up for email alerts to be notified.

Our products are manufactured in North America with globally sourced ingredients. Several product descriptions also state "Made in North America".

every Opuliss Beauty formula is crafted with naturally derived, skin-loving ingredients that deliver luxurious results you can feel. Experience the power of clean beauty, elevated to perfection.”


Clean' means no animal oils, parabens, gluten, and over 1,600 banned ingredients. Products are also described as paraben-free and gluten-free (implied by the description of 'clean'). Some products are specifically listed as Paraben & talc free.


Yes, our products are formulated without any ingredients from animal origin. Many product descriptions also confirm they are vegan.


Opuliss Beauty does not test products on animals. All of our products are cruelty-free. Many product descriptions also confirm they are cruelty-free.

  • Vegan

    Our entire collection is vegan and cruelty free.

  • Free shipping on orders over $100

    Doorstep delivery to most of the US

  • Natural

    We only use the finest natural ingredients.

  • Recyclable

    All packaging is recyclable and eco conscious.